Return & Exchange Policy
1. Eligibility for Returns & Exchanges
At Nada’s Store, we strive to ensure customer satisfaction. If you are not completely happy with your purchase, you may return or exchange eligible items under the following conditions:
The item must be unused, unwashed, and in its original packaging with all tags attached.
Returns and exchanges must be initiated within [3] days of delivery.
Items purchased on sale or clearance are not eligible for returns or exchanges.
Customized or personalized items are non-refundable unless defective.
2. How to Initiate a Return or Exchange
Contact our support team at info@nadasstore.com with your order number and reason for return.
Once approved, you will receive return instructions, including the shipping address.
Pack the item securely and use a trackable shipping method for returns.
Refunds will be processed to the original payment method within [10] business days after inspection.
Exchanges are subject to availability; if the requested item is unavailable, a refund will be issued.
3. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Nada’s Store will cover shipping costs for defective or incorrect items.
4. Refund Processing
Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed within [3] business days.
Original shipping charges are non-refundable.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our support team immediately with images of the item and your order details. We will resolve the issue promptly.
6. Non-Returnable Items
Final sale, clearance, and promotional items.
Personalized or custom-made products.
Undergarments, swimwear, and accessories for hygiene reasons.
7. Contact Us for Returns & Exchanges
For any return or exchange inquiries, reach out to us at:
By shopping at Nada’s Store, you agree to our Return & Exchange Policy. We appreciate your understanding and support!