Return & Exchange Policy

1. Eligibility for Returns & Exchanges

At Nada’s Store, we strive to ensure customer satisfaction. If you are not completely happy with your purchase, you may return or exchange eligible items under the following conditions:

  • The item must be unused, unwashed, and in its original packaging with all tags attached.

  • Returns and exchanges must be initiated within [3] days of delivery.

  • Items purchased on sale or clearance are not eligible for returns or exchanges.

  • Customized or personalized items are non-refundable unless defective.

2. How to Initiate a Return or Exchange

  • Contact our support team at info@nadasstore.com with your order number and reason for return.

  • Once approved, you will receive return instructions, including the shipping address.

  • Pack the item securely and use a trackable shipping method for returns.

  • Refunds will be processed to the original payment method within [10] business days after inspection.

  • Exchanges are subject to availability; if the requested item is unavailable, a refund will be issued.

3. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Nada’s Store will cover shipping costs for defective or incorrect items.

4. Refund Processing

  • Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.

  • If approved, the refund will be processed within [3] business days.

  • Original shipping charges are non-refundable.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our support team immediately with images of the item and your order details. We will resolve the issue promptly.

6. Non-Returnable Items

  • Final sale, clearance, and promotional items.

  • Personalized or custom-made products.

  • Undergarments, swimwear, and accessories for hygiene reasons.

7. Contact Us for Returns & Exchanges

For any return or exchange inquiries, reach out to us at:

Click here.

By shopping at Nada’s Store, you agree to our Return & Exchange Policy. We appreciate your understanding and support!

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